Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Overnight Shipping: 1 business day

Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

Domestic Shipping
We currently ship within the United States. For special shipping requests, please contact us before placing your order.

Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Questions
If you have any questions about shipping, please contact us at:
support@shoemakerperformance.com